Privacy Policy
Your privacy matters to us. This policy explains what information we collect when you use our website, how we use and protect it, and the choices you have.
Last updated: July 6, 2026
1. Introduction
Velaura Global ("Velaura", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have, when you visit velauraglobal.com (the "Site") or otherwise engage with our services.
Velaura is an enterprise resource planning consultancy providing Oracle NetSuite, JD Edwards, and Oracle Fusion services. This policy applies to information collected through our Site and in the course of our business communications. By using our Site or contacting us, you agree to the practices described here. If you do not agree, please do not use the Site.
2. Information We Collect
We collect information in a few different ways, described below.
Information you provide to us
When you complete a form on our Site, request a consultation or call back, subscribe to communications, or contact us by email or phone, you may provide information such as:
- Your name and job title
- Your company or organization name
- Your email address and telephone number
- The nature of your inquiry, including which of our services you are interested in
- Any additional information you choose to include in a message
Information collected automatically
When you visit the Site, we and our service providers may automatically collect certain technical information, including:
- Your IP address and approximate location
- Browser type, device type, and operating system
- Pages you view, links you click, and the dates and times of your visits
- The referring website or source that brought you to our Site
This information helps us understand how visitors use the Site so we can improve it. It is generally collected through cookies and similar technologies, described in Section 5.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Respond to your inquiries, consultation requests, and call-back requests
- Provide, deliver, and support the services you request from us
- Communicate with you about our services, updates, and relevant resources you have asked to receive
- Operate, maintain, analyze, and improve our Site and its performance
- Personalize your experience and understand which content is most useful
- Protect the security and integrity of our Site and detect or prevent fraud and misuse
- Comply with our legal obligations and enforce our terms and agreements
We do not sell your personal information. We use it only as described in this policy or as otherwise disclosed to you at the time it is collected.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and improve your experience. A cookie is a small text file stored on your device by your browser.
The types of cookies we may use include:
- Essential cookies that are necessary for the Site to function.
- Analytics cookies that help us understand how visitors use the Site, for example through tools such as Google Analytics.
- Functional cookies that remember your choices and preferences.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the Site functions. Where required by law, we will request your consent before placing non-essential cookies.
6. Third-Party Links and Services
Our Site may contain links to third-party websites, tools, and resources that are not operated by Velaura. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party site you visit.
We also reference and work with the platforms of Oracle and its products, including NetSuite, JD Edwards, and Oracle Fusion. Your use of those platforms is governed by the relevant vendor's own terms and privacy policies.
7. Data Security
We take reasonable administrative, technical, and physical measures designed to protect the personal information we hold against loss, misuse, unauthorized access, disclosure, and alteration. These measures include access controls, secure hosting, and encryption in transit where appropriate.
No method of transmission over the internet or method of electronic storage is completely secure, however, and we cannot guarantee absolute security. You share information with us at your own risk, and you are responsible for keeping any credentials you use confidential.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our services, maintain our business records, comply with our legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer needed, we take reasonable steps to delete it or anonymize it. Retention periods vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications at any time
Residents of certain jurisdictions, such as California under the CCPA and CPRA, or individuals in the European Economic Area and United Kingdom under the GDPR, may have additional rights. We honor applicable rights regardless of where you are located. To exercise any of these rights, please contact us using the details in Section 13. We will respond in accordance with applicable law and may need to verify your identity before acting on your request.
You can unsubscribe from our marketing emails at any time using the link in those emails, or by contacting us directly.
10. Children's Privacy
Our Site and services are intended for businesses and professionals and are not directed to children. We do not knowingly collect personal information from anyone under the age of sixteen. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
11. International Visitors
Velaura is based in the United States, and our Site is operated from there. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other locations where our service providers operate. By using the Site, you consent to the transfer of your information to countries that may have data protection rules different from those in your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page. Material changes may be communicated through the Site or by other means where appropriate. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, or if you wish to exercise your privacy rights, please contact us:
- Velaura Global
- 17777 Center Court Drive N., Suite 600, Cerritos, CA 90703
- Phone: +1-424-259-3747
- Email: sales@velauraglobal.com
You can also reach us through our contact page.
